Highlands Regional Medical Center is accredited by the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO), which focuses on the quality and safety of care. JCAHO sets quality standards and evaluates organizations’ performance, with the goal of improving the safety and quality of care. Organizations are surveyed by JCAHO on an unannounced basis as of January 1, 2006.
At any time, anyone who has concerns about patient care and safety in the organization, which the organization has not addressed, isencouraged to contact the organization’s management. The main hospital number is (863) 385-6101.
The Joint Commission also accepts consumer feedback. You can post feedback on their website at www.jointcommission.org.
If you have questions you may contact the Joint Commission at this toll free telephone number, 8:30 a.m. to 5 p.m. Central Time, weekdays: (800)-994-6610
You may also contact the Joint Commission at this address:
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181